Sebastian Genschow (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains what information we collect, how we use it, and the choices you have about your data when you use sebastiangenschow.com (the “Site”) and our related services, including frequency medicine consultations, online programs, and health scans.

We may update this Policy from time to time by posting a new version on this page. Please check this page occasionally to ensure you are happy with any updates.

Purpose and Who We Are

The purpose of this Privacy Policy is to describe how Sebastian Genschow, operated by Sebastian Genschow, collects, uses, and shares information about you through our Site and related services.

If you reside in the United Kingdom or European Economic Area (EEA), Sebastian Genschow is the data controller of all personal data collected via this Site and related third-party booking and automation tools.

If you have any questions about this Privacy Policy or how we process your data, please contact us through the details provided on our Contact Page.

What Information This Privacy Policy Covers

This Privacy Policy covers information we collect through:

- Our website (sebastiangenschow.com)

- Online booking and health scan forms

- Session scheduling and communication tools (e.g., Zoom, Google Meet, or GoHighLevel)

- Email newsletters (when subscribed)

- Social media platforms where we engage with you

- You may use many areas of the Site without providing personal data. However, certain services (such as booking a session or submitting a scan) require us to collect and process your personal information.

What You Agree to by Using Our Site

By using this Site or providing us with personal data, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy and as permitted by law.

If you do not agree, please do not use the Site.
You may withdraw your consent at any time by contacting us. However, some data processing may continue where required by law or necessary for legitimate business interests (e.g., record keeping and payment processing).

Information We Collect and How We Collect It

We may collect the following information when you interact with our Site and services:

- Basic contact details: name, email address, phone number

- Booking details: chosen service (e.g., health scan, consultation), date and time of booking

- Technical data: IP address, browser type, operating system, referral URLs, and other analytics data

- Payment details: payments for programs or sessions are processed via secure third-party providers. We do not store or have access to your card details

- Communication data: messages, contact form submissions, or email correspondence

- Newsletter data: email address and preferences

- Scan-related data: any health information or voice recordings voluntarily provided for frequency analysis

We collect this information when you:

- Book a session, scan, or consultation online

- Subscribe to our newsletter

- Contact us via email or form submission

- Engage with our Site cookies (see Cookie Policy)

- Interact with us through social media or messaging tools

Other Information We Collect

Social Buttons

Our Site may include links or share buttons for social platforms such as Facebook, Instagram, or LinkedIn. These may collect data when you click on them. Please review each platform’s privacy policy to understand how they handle your information.

External Services

We may embed or link to third-party content such as YouTube or Vimeo videos. These services may collect analytics data through their own tracking technologies, which we do not control.

Email Tracking

Some newsletters may contain tracking features (e.g., open rates or link clicks) to help us improve communication. You can unsubscribe from our mailing list at any time.

How We Use the Information We Collect

We use your data to:

- Manage bookings, consultations, and frequency health scans

- Deliver services and communicate with you

- Respond to inquiries and provide client support

- Send updates or newsletters (only if you have subscribed)

- Improve our Site and client experience

- Maintain records for administrative or legal purposes

- Conduct marketing activities (only with your explicit consent)

- Comply with applicable laws and professional requirements

We will never sell or rent your personal data.

Sharing Information

We may share your personal data only with:

- Service providers that support our Site, email, and booking systems (e.g., GoHighLevel, payment processors, analytics providers)

- Legal or regulatory authorities when required to comply with legal obligations or protect our rights

- Professional contractors who assist with technical or administrative work under confidentiality agreements

All third-party partners are vetted to ensure appropriate data protection standards.
Payment transactions are handled securely by external processors. We do not store credit card or payment information.

Retention of Personal Data

We keep personal data only as long as necessary to deliver our services, comply with legal obligations, and resolve potential disputes.
Client records and session notes (if maintained) are stored confidentially and retained only for as long as professionally or legally required.

Confidentiality and Security

We use appropriate administrative, technical, and physical safeguards to protect your personal data.
However, please be aware that no online transmission or storage method is entirely secure, and you should take care when sharing sensitive information electronically.

Your Rights

- Depending on your jurisdiction, you may have the right to:

- Access the personal data we hold about you

- Request correction of inaccurate data

- Request deletion (“right to be forgotten”)

- Restrict or object to certain processing

- Receive a copy of your data in a portable format

- Withdraw consent at any time

To exercise any of these rights, please contact us via our Contact Page. We will respond in accordance with applicable data protection laws.

International Privacy Practices

Because our services operate online and may serve clients worldwide, your data may be transferred to and stored in countries outside your place of residence.
We take steps to ensure such data transfers comply with relevant data protection laws and provide adequate safeguards.

Children’s Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect data from minors.
If we become aware that we have inadvertently collected such information, we will delete it promptly.

Disclaimer

All material on this Site is for informational and educational purposes only and should not replace professional medical advice. Always consult a qualified health practitioner before making decisions regarding your wellbeing.

Your Consent

By using this Site and our services, you acknowledge and consent to the terms outlined in this Privacy Policy.